Privacy Policy
1. Introduction
At CONCENTER.IO, S.L. (“CONCENTER”), we prioritize your right to privacy and the protection of your personal data. This policy outlines how we handle the personal data collected through our website forms. Your data will be processed confidentially and only for the purposes you consent to, as detailed below.
2. Commitment to privacy
CONCENTER is dedicated to complying with the EU's General Data Protection Regulation (GDPR) and other relevant data protection laws. We adhere to the following principles:
- Transparency: We will inform you of the purpose of data collection whenever we gather personal data.
- Data Minimization: We will only process the data necessary for the stated purposes.
- Voluntary Provision: We will not require you to provide personal data unless it is essential for providing a requested service.
- Control: We will provide straightforward ways for you to manage your personal data.
- Non-Disclosure: Your data will not be shared with third parties except for our service providers, who will not use it for their own purposes. Some service providers may be located outside the EU (see “International Transfers”).
3. Purposes, legal grounds and storage periods of the data processing
We collect your personal data to handle your requests and offer useful products and services. Depending on your interaction with our website, we may process your data for the following purposes:
| Purpose | Legal Grounds | Storage period |
|---|---|---|
| Responding to inquiries: answering your questions and requests. | Legitimate interest of CONCENTER to respond to your queries and establish a potential pre-contractual relationship. | As long as necessary to fulfill your request. |
| Improving services: enhancing our websites, services, and products via cookies. | Legitimate interest for strictly necessary cookies and your consent for analytical and advertising cookies. | Refer to our Cookie Policy. |
We may also process your data to comply with legal obligations or contractual relationships.
4. International Data Transfers
CONCENTER works with international suppliers, some of whom may be outside the EU. We ensure that such data transfers are protected with appropriate guarantees, such as EU-approved Standard Clauses or third-party certifications, to comply with GDPR requirements.
5. Duration of processing and term of storage
We process your data only as long as it is useful for providing quality service. Specific storage periods are provided on each data collection form. Even if you request deletion, we may retain your data as required by law.
6. Exercise of rights and complaints to the corresponding Data Protection Authority
You have the following rights regarding your personal data:
- Right of access: Know which of your data we process and for what purposes.
- Right of rectification: Correct inaccurate or incomplete data.
- Right of erasure: Request data deletion, subject to legal obligations.
- Right to object: Object to data processing for specific purposes.
- Right to restrict processing: Request limited data processing under certain conditions.
- Right to data portability: Transfer your data to another controller, where feasible.
To exercise these rights, contact us at dataprivacy@concenter.io. If we do not respond within a reasonable time, you may lodge a complaint with the relevant Data Protection Authority.
7. Confidentiality and security in data processing
We treat your personal data with the utmost confidentiality and have implemented all necessary security measures to protect it from loss, misuse, unauthorized access, and theft.
8. Social Media
We have profiles on various social networks. While interacting with these profiles, your data is governed by the respective social network's privacy policies. Please review their terms and set your data preferences accordingly.
Last updated: 01/05/2026